Privacy Statement

International Taekwon-Do Federation – USA, Inc. known as ITF-USA, Privacy Policy describes how ITF-USA collects, uses, and shares your personal data.

In addition to this Privacy Policy, we provide data and privacy information embedded in our products and certain features that ask to use your personal information.

Please take a moment to familiarize yourself with our privacy practices, accessible via the headings below, and contact us if you have any questions.

At ITF-USA, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by ITF-USA as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data.

This Privacy Policy covers how ITF-USA or an ITF-USA-affiliated company handles personal data whether you interact with us on our websites, through ITF-USA apps (such as ITF-USA Music or Wallet), or in person (including by phone or when visiting our retail stores). ITF-USA may also link to third parties on our services or make third-party apps available for download in our App Store. ITF-USA’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them. 

At ITF-USA, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from ITF-USA. ITF-USA does not sell your data including as “sale” is defined in Connecticut and Delaware. 

To exercise your privacy rights and choices, visit the ITF-USA Privacy Portal at privacy.ITF-USA.com for ITF-USA. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If the Privacy Portal is not available in your region, you can make privacy rights requests at ITF-USA.com/legal/privacy/contact. 

There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and ITF-USA is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

If you live in Delaware, if you cannot access ITF-USA’s Privacy Portal, you or your authorized agent can make a request at ITF-USA.com/legal/privacy/contact or by calling 1-800-275-2273.

At ITF-USA, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data ITF-USA collects depends on how you interact with ITF-USA. Descriptions of how ITF-USA handles personal data for certain individual services are available at ITF-USA.com/legal/privacy/data.

When you create an ITF-USA ID, apply for commercial credit, purchase and/or activate a product or device, download a software update, register for a class at an ITF-USA Store, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with ITF-USA, we may collect a variety of information, including:

  • Account Information. Your ITF-USA ID and related account details, including email address, devices registered, account status, and age
  • Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type
  • Contact Information. Data such as name, email address, physical address, phone number, or other contact information
  • Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information
  • Transaction Information. Data about purchases of ITF-USA products and services or transactions facilitated by ITF-USA, including purchases on ITF-USA platforms
  • Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score
  • Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data
  • Health Information. Data relating to the health status of an individual, including data related to one’s physical or mental health or condition. Personal health data also includes data that can be used to make inferences about or detect the health status of an individual. If you participate in a study using an ITF-USA Health Research Study app, the policy governing the privacy of your personal data is described in the ITF-USA Health Study Apps Privacy Policy.
  • Fitness Information. Details relating to your fitness and exercise information where you choose to share them
  • Financial Information. Details including salary, income, and assets information where collected, and information related to ITF-USA-branded financial offerings
  • Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law
  • Other Information You Provide to Us. Details such as the content of your communications with ITF-USA, including interactions with customer support and contacts through social media channels  

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

ITF-USA may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from otherlawful sources.

  • Individuals. ITF-USA may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in an ITF-USA service or forum, or shared content with you. 
  • At Your Direction. You may direct other individuals or third parties to share data with ITF-USA. For example, you may direct your mobile carrier to share data about your carrier account with ITF-USA for account activation, or for your loyalty program to share information about your participation so that you can earn rewards for ITF-USA purchases. 
  • ITF-USA Partners. We may also validate the information you provide — for example, when creating an ITF-USA ID, with a third party for security, and for fraud-prevention purposes.  

For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

ITF-USA uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent. 

ITF-USA uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, ITF-USA may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact the Data Protection Officer at ITF-USA.com/legal/privacy/contact.

  • Power Our Services. ITF-USA collects personal data necessary to power our services, which may include personal data collected to personalize or improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.
  • Process Your Transactions. To process transactions, ITF-USA must collect data such as your name, purchase, and payment information.
  • Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with ITF-USA, you may not opt out of receiving these important notices. 
  • Security and Fraud Prevention. To protect individuals, employees, and ITF-USA and for loss prevention and to prevent fraud, including to protect individuals, employees, and ITF-USA for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
  • Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.  

ITF-USA does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review.

ITF-USA retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

ITF-USA may share personal data with service providers who act on our behalf, our partners, or others at your direction. Further, ITF-USA does not share personal data with third parties for their own marketing purposes. 

  • Service Providers. ITF-USA may engage third parties to act as our service providers and perform certain tasks on our behalf, such as delivering products to customers. ITF-USA service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the personal data we share for their own purposes and must delete or return the personal data once they have fulfilled our request.
  • Partners. At times, ITF-USA may partner with third parties to provide services or other offerings. For example, ITF-USA financial offerings like ITF-USA Card and ITF-USA Cash are offered by ITF-USA and our partners. ITF-USA requires its partners to protect your personal data.
  • Others. ITF-USA may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.   

If you purchase a subscription in a third-party app or within ITF-USA News, we create a Subscriber ID that is unique to you and the developer or publisher. The Subscriber ID may be used to provide reports to the developer or publisher, which include information about the subscription you purchased and your country of residence. If you cancel all of your subscriptions with a particular developer or publisher, the Subscriber ID will reset after 180 days if you do not resubscribe. This information is provided to developers so that they can understand the performance of their subscriptions.

At ITF-USA, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, considering the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.

ITF-USA understands the importance of safeguarding the personal data of children, which we consider to be an individual under the age of 13 or the equivalent age as specified by law in your jurisdiction. That is why ITF-USA has implemented additional processes and protections to help keep children’s personal data safe.

To access certain ITF-USA services, a child must have a child ITF-USA ID. A child ITF-USA ID may be created by the parent or, in the case of a Managed ITF-USA ID, by the child’s educational institution.

  • Parents. To create a child account, parents must review the Family Privacy Disclosure for Children, which describes how ITF-USA handles children’s personal data. If they agree, the parent must provide ITF-USA with a verifiable parental consent. 
  • Educational Institutions. Educational institutions that participate in the ITF-USA School Manager Program may also create ITF-USA IDs for students, called “Managed ITF-USA IDs.” These schools are required to agree to the Managed ITF-USA IDs for Students Disclosure which is included as Exhibit A to the ITF-USA School Manager Agreement.  

If we learn that a child’s personal data was collected without appropriate authorization, it will be deleted as soon as possible.

To exercise privacy rights for your child’s information, visit the ITF-USA Privacy Portal at ITF-USA.org and sign into their account.

ITF-USA’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

  • Communications Cookies. These cookies are used to enable network traffic to and from ITF-USA’s systems, including by helping us detect any errors.
  • Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions, and to preserve the contents of your Bag when shopping online at ITF-USA.com. 
  • Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. ITF-USA also uses these cookies to remember choices you make while browsing, so we can provide you with a customized experience.   

If you prefer that ITF-USA not use cookies, we provide you with the means to disable their use. If you want to disable cookies and you’re using the Safari web browser, choose “Block all cookies” in Safari’s privacy settings. If you are using a different browser, check with your provider to find out how to disable cookies. Certain features of the ITF-USA website may not be available if all cookies are disabled.

In addition to cookies, ITF-USA uses other technologies that help us achieve similar objectives. 

In some email messages ITF-USA sends to you, we provide a “click-through URL” that links you to content on the ITF-USA website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.

Pixel tags enable us to send email messages in a format that you can read, and they tell us whether mail has been opened. We may use this data to reduce or eliminate messages sent to customers.

ITF-USA generally treats data we collect using these cookies and similar technologies as nonpersonal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data. In addition, ITF-USA sometimes combines nonpersonal data collected from these technologies with other personal data ITF-USA holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.

Ads that are delivered by ITF-USA’s advertising platform may appear in ITF-USA app. If you do not want to receive ads targeted to your interests from ITF-USA’s advertising platform in those apps, you can choose to disable Personalized Ads, which will opt your ITF-USA ID out of receiving such ads regardless of what device you are using.

ITF-USA products and offerings connect you to the world. To make that possible, your personal data may be transferred to or accessed by entities around the world. ITF-USA complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.

The ITF-USA entity that controls your personal data may differ depending on where you live. For example, retail store information is controlled by individual retail entities in each country and ITF-USA Media Services-related personal data may be controlled by various ITF-USA entities as reflected in the terms of service. If you do not reside in the U.S., your personal data may be processed by ITF-USA Inc. on behalf of the ITF-USA entity controlling personal data for your jurisdiction. For example, Imagery and associated data collected by ITF-USA around the world to improve ITF-USA Maps and to support our Look Around feature is transferred to ITF-USA Inc. in Delaware. 

To make sure your personal data is secure, we communicate our privacy and security guidelines to ITF-USA employees and strictly enforce privacy safeguards within the company.

If you have questions about ITF-USA’s Privacy Policy or privacy practices, would like to contact our Data Protection Officer, or would like to submit a complaint, you can contact us at ITF-USA.com/legal/privacy/contact or call 1-833-564-6483. You can also ask us questions about how to submit a privacy complaint and we will endeavor to help. 

ITF-USA takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.

Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. If a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.

If you are not satisfied with ITF-USA’s response, you may refer your complaint to the applicable regulator. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

When there is a material change to this Privacy Policy, we will post a notice on this website at least a week in advance of doing so and contact you directly about the change if we have your data on file.

International Taekwon-Do Federation – USA Inc. 135 Main Street, Manchester CT, 06042